Refund Policy

At Googipet, we’re confident that you and your furry friend will love our products — but we also understand that sometimes things just don’t work out. That’s why we offer a 100% Money-Back Guarantee — no questions asked, no returns necessary.

Our Promise to You

We believe that happy dogs make happy families. If you're not completely satisfied with your purchase for any reason, just let us know, and we'll issue a full refund — no hassle, no hoops to jump through.

How to Request a Refund

1. Reach out to us at pethappy@googipet.com with your order number and why you want a refund.
2. Let us know what didn’t work out (optional, but your feedback helps us improve!).
3. Sit back and relax — your refund will be processed within 3–5 business days to your original payment method.

No Returns Necessary

We don’t require you to return the product. If your pup didn’t love it, feel free to share it with a friend, donate it to a shelter, or simply dispose of it responsibly.

Refund Terms

• Refunds are processed to the original payment method used at checkout.

We’re here to make sure you and your dog are happy — because that’s what family does. ❤️

If you have any questions, feel free to reach out — we’re always happy to help!

— Michael, CoFounder